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How to review repeated names and addresses
A shared name, a shared house and a shared PIN are different signals. Compare the right fields.
What matching means
Exact normalized names and addresses are grouped. Normalization reduces differences such as letter case and some spacing; it does not establish a person’s identity. “Similar details” highlights approximate text matches for manual review.
| Fictional example | Possible explanation | What to check |
|---|---|---|
| Three “Aman Kumar” orders at different addresses | Different people can share a name | Original address and Order ID |
| “Aman” and “Reena” at one address | A family, hostel or office | Flat/room, locality and order records |
| One Order ID on two pages | A batch merge may repeat a label | Original pages and platform order record |
| Same PIN with different addresses | Many customers share a postal area | Do not remove orders based only on PIN |
What red text means
A red name flags a repeated name; a red address flags a repeated address. Red does not automatically select the page for removal. Compare name and address groups separately. Even both matching does not prove fraud.
A careful review
- Open a name group and note the original page numbers.
- Check whether the complete address matches or only a few words.
- Open the original preview and compare Order IDs. Correct extraction mistakes before deciding.
- Use your own order records to decide which label to keep. When uncertain, confirm the order rather than deleting it.
Using the report
Reports help locate groups and original page numbers; they do not replace source labels. Reports contain private customer details. Hide those details before sharing a screenshot publicly.